Each assignment begins with an initial briefing from the client during which the key parameters of the search are agreed and documented.
We then carry out an assignment study which usually involves visiting the client's offices and meeting with key executives to discuss the business environment, culture, priorities and any other issues that may affect the position.
We draft and submit a position and candidate specification for the client to approve. The document describes in detail the company, the role, responsibilities, goals and key challenges of the position. It also summarises the experience, qualifications and competencies required for success.
These key competencies (a unique combination of proven skills, knowledge, abilities and attitudes) form the basis of our assessment of potential candidates throughout the search process.
Having defined the key selection criteria with the client, we continue our targeted research into companies and sectors to find those best qualified for the role. Using our proprietary database and personal contacts we speak to sources familiar with those companies and industries to seek informal views and opinions on individuals we believe may be relevant and qualified.
On the basis of our research, we approach potential candidates on an informed basis. Once we determine that an individual is both qualified and interested in the role, we meet in person for further evaluation.
Before presenting any candidate to the client, we conduct a rigorous competency-based interview. Each candidate is assessed and validated against the position specification and a report and recommendation are prepared for the client with our assessment of each candidate's fit against the specification.
We continue to seek informal external views on each candidate before introducing him or her to the client, in order to confirm and enhance our knowledge of the candidate's achievements and track record. We also verify each candidate's academic qualifications.
After the client has selected their preferred candidate, we conduct thorough referencing to further measure and assess competencies, strengths and weaknesses, and to provide our client with external views of the individual.
When an offer is made to a candidate, our consultants are available to participate in any negotiations. Unsuccessful candidates are promptly and courteously informed.
We make always ourselves available to the client and placement to help with integration in whatever way we can.